Talk with us: +61 451 189 817 info@wecareservices.com.au
Mon - Fri 8:00 - 18:00 / Sunday 8:00 - 14:00
We Care Community Support Services > Services > Transport & Travel Support

Transport & Travel Support

NDIS Transport Assistance in Brisbane, Gold Coast and Sunshine Coast

Getting somewhere can take extra planning when you need assistance along the way. You might want support to attend an appointment, reach the shops or spend time with people in your community. We Care Community Support Services offers transport and travel support across Brisbane, the Gold Coast and the Sunshine Coast. Tell us where you need to go, when you need to arrive and what assistance would help. We will discuss suitable arrangements, accessibility requirements and availability before confirming your journey.
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Assistance With Travel, From Planning to Arrival

A journey involves more than the distance between two places. Finding the right entrance, managing a connection or knowing what happens after an appointment can all matter. Depending on your needs and agreed arrangements, travel support can include:

  • Appointment journeys: Assistance getting to and from scheduled appointments.

  • Community access transport: Support to reach local activities, social outings and community venues.

  • Shopping trips: Assistance travelling to shops and returning home.

  • Public transport support: Accompaniment while navigating routes, stops and connections.

  • Journey planning: Discussing departure times, accessibility and return arrangements.

We ask about mobility aids, communication preferences and the assistance needed at your destination. If you need a worker to stay during an appointment or activity, please discuss this when enquiring. Vehicle suitability, worker availability and all proposed charges must be confirmed before booking.

FAQ

Frequently Asked Questions

our address

82 Van Dieren RdPallara QLD 4110, Australia

Contact way

info@wecareservices.com.au +61 451 189 817
Opening Houres
Mon - Sat(8.00am - 6.00pm) Sunday - Closed

Transport assistance can involve disability-related support to travel to appointments, shops and community activities. It may include accompaniment during a journey or assistance using public transport. The arrangement depends on your needs, the services available and what your NDIS plan can fund.

You can enquire about a worker accompanying you on public transport. Assistance may include planning a route, identifying the correct stop and managing connections. Tell us what you find difficult and your preferred journey so we can discuss whether suitable support is available.

Please tell us about your wheelchair or mobility aid before booking. We need to discuss access requirements, any assistance needed when entering or leaving a vehicle, and vehicle suitability. Wheelchair-accessible transport must be specifically confirmed rather than assumed to be available.

No, support worker time, vehicle-related charges, provider travel and your own fares are different expenses. Funding depends on your plan and the type of support being delivered. Ask for an itemised quote and confirm which charges your funding can cover before agreeing to a service.

Call 0451 189 817 or send an enquiry with your pickup suburb, destination, date and required arrival time. Include accessibility needs, return-trip details and whether assistance is required at the destination. We will discuss service suitability, availability and costs before confirming arrangements.

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